Managing the Professional Service Firm

Description

Publisher: Simon & Schuster/Nickelodeon
ISBN: 9780743231565

Managing the Professional Service Firm by David Maister is a definitive guide for leaders, partners, and managers in professional service organizations. Drawing on decades of experience, Maister provides actionable insights on strategy, client relationships, team management, and profitability in industries such as consulting, law, accounting, and finance. The book explores how to balance growth with quality, motivate employees, and maintain long-term client trust. Combining practical frameworks with real-world examples, it is an essential resource for anyone looking to build a high-performing, respected, and sustainable professional services organization.

Keywords: professional services management, business leadership book, client relationship management, team leadership, David Maister, organizational strategy, management guide, consulting firm management, service firm growth